01100nam a2200205Ia 4500 CTU_116490 210402s9999 xx 000 0 und d 1103000 658.2 T374 The right tools for the job : On the use and performance of management tools and techniques by Andrew Cox ... [et al.] New York Palgrave Macmillan 2005 This book is the result of a four-year study into the most commonly used management tools and techniques in the areas of business strategy and finance, marketing, production and operations, and procurement and supply chain management. It explains which tools are used in small, medium-sized and large companies, whether based in the US, Europe or Asia, across many different industrial and service sectors. It explains where companies find out about particular tools, and examines which appear to be the most successful. Industrial management Hiếu Trung tâm Học liệu Trường Đại học Cần Thơ