APA Alıntı

Hoffman, K. D. (2006). Services marketing: Concepts, strategies, and cases. Australia: Thomson/South-Western.

Chicago Stili Alıntı

Hoffman, K. Douglas. Services Marketing: Concepts, Strategies, and Cases. Australia: Thomson/South-Western, 2006.

MLA Alıntı

Hoffman, K. Douglas. Services Marketing: Concepts, Strategies, and Cases. Australia: Thomson/South-Western, 2006.

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