01046nam a2200217Ia 4500 CTU_127041 210402s9999 xx 000 0 und d 027.7 V217 Van House, Nancy A. Measuring academic library performance : a practical approach Nancy A. Van House, Beth T. Weil, Charles R. McClure Chicago American Library Association 1990 Content includes measures that are easy to use (and I have used many of them). It is comprehesive, covering everything from facilities use to user opinion. It provides examples, sample forms, calculation instructions, etc. Although it is focused on academic libraries, there are many effectiveness measures that can be adapted to other types of libraries. Academic libraries,Research libraries Evaluation,Statistical methods,Evaluation,Statistical methods Nguyên Trung tâm Học liệu Trường Đại học Cần Thơ