01217nam a2200217Ia 4500 CTU_127043 210402s9999 xx 000 0 und d 025.1 M473 Mayo, Diane Staffing for results : a guide to working smarter Diane Mayo, Jeanne Goodrich Chicago, IL American Library Association 2002 The PLA Results series has a new title that offers ways to measure performance and output to improve work processes and efficiency. With common public library tasks as the basis for discussion, the guide shows managers and staff how to define terms to measure work, assess performance, review and realign staff, redesign processes, and create meaningful communication. The step-by-step chapters, case studies, examples, charts, and forms provide direction to managers and staff, both neophytes and seasoned librarians. Public libraries,Library employees,Public libraries,Library employees Personnel management,Workload,Personnel management,Workload United States,United States Trung tâm Học liệu Trường Đại học Cần Thơ