Sandra Nelson and June Garcia for the Public Library Association. (2003). Creating policies for results: From chaos to clarity. Chicago: American Library Association.
Citação norma ChicagoSandra Nelson and June Garcia for the Public Library Association. Creating Policies for Results: From Chaos to Clarity. Chicago: American Library Association, 2003.
Citação norma MLASandra Nelson and June Garcia for the Public Library Association. Creating Policies for Results: From Chaos to Clarity. Chicago: American Library Association, 2003.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.