01258nam a2200229Ia 4500 CTU_127071 210402s9999 xx 000 0 und d 025.1 S213 Sandra Nelson and June Garcia for the Public Library Association Creating policies for results : from chaos to clarity Sandra Nelson and June Garcia for the Public Library Association Chicago American Library Association 2003 Contain includes: create sound and legally defensible policies; customize policies appropriate to your library's specific mission, customers, and size using proven work forms; serve customers more effectively by updating, clarifying, and communicating new and revised policies; address needs of a changing customer base; create guidance and contingency plans for emergencies; add details and enforcement procedures for as many situations as possible. Public libraries,Library rules and regulations,Public libraries,Library rules and regulations Administration,Administration United States,United States Hiếu Trung tâm Học liệu Trường Đại học Cần Thơ