Cita APA

Weingand, D. E. (1997). Customer service excellence: A concise guide for librarians. Chicago: American Library Association.

Citación estilo Chicago

Weingand, Darlene E. Customer Service Excellence: A Concise Guide for Librarians. Chicago: American Library Association, 1997.

Cita MLA

Weingand, Darlene E. Customer Service Excellence: A Concise Guide for Librarians. Chicago: American Library Association, 1997.

Precaución: Estas citas no son 100% exactas.