Citação norma APA

Pickering, P. (2000). How to manage conflict: Turn all conflicts into win-win outcomes. Franklin Lakes, NJ: The Career Press.

Citação norma Chicago

Pickering, Peg. How to Manage Conflict: Turn All Conflicts Into Win-win Outcomes. Franklin Lakes, NJ: The Career Press, 2000.

Citação norma MLA

Pickering, Peg. How to Manage Conflict: Turn All Conflicts Into Win-win Outcomes. Franklin Lakes, NJ: The Career Press, 2000.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.