Pickering, P. (2000). How to manage conflict: Turn all conflicts into win-win outcomes. Franklin Lakes, NJ: The Career Press.
শিকাগো স্টাইলে সাইটেশনPickering, Peg. How to Manage Conflict: Turn All Conflicts Into Win-win Outcomes. Franklin Lakes, NJ: The Career Press, 2000.
এমএলএ সাইটেশনPickering, Peg. How to Manage Conflict: Turn All Conflicts Into Win-win Outcomes. Franklin Lakes, NJ: The Career Press, 2000.
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