Riesterer, T. (2006). Customer message management: Increasing marketing's impact on selling. Mason, OH: Thomson South-Western.
Chicago Style aipamenaRiesterer, Tim. Customer Message Management: Increasing Marketing's Impact On Selling. Mason, OH: Thomson South-Western, 2006.
MLA aipamenaRiesterer, Tim. Customer Message Management: Increasing Marketing's Impact On Selling. Mason, OH: Thomson South-Western, 2006.
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