Riesterer, T. (2006). Customer message management: Increasing marketing's impact on selling. Mason, OH: Thomson South-Western.
Trích dẫn kiểu ChicagoRiesterer, Tim. Customer Message Management: Increasing Marketing's Impact On Selling. Mason, OH: Thomson South-Western, 2006.
MLA引文Riesterer, Tim. Customer Message Management: Increasing Marketing's Impact On Selling. Mason, OH: Thomson South-Western, 2006.
警告:這些引文格式不一定是100%准確.