Smith, S. (2004). The HR answer book: An indispensable guide for managers and human resources professionals. New York, NY: AMACOM.
Citação norma ChicagoSmith, Shawn. The HR Answer Book: An Indispensable Guide for Managers and Human Resources Professionals. New York, NY: AMACOM, 2004.
Citação norma MLASmith, Shawn. The HR Answer Book: An Indispensable Guide for Managers and Human Resources Professionals. New York, NY: AMACOM, 2004.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.