Lucas, R. W. (2005). People strategies for trainers: 176 tips and techniques for dealing with difficult classroom situations. New York, NY: AMACOM.
Chicago-стиль цитированияLucas, Robert W. People Strategies for Trainers: 176 Tips and Techniques for Dealing With Difficult Classroom Situations. New York, NY: AMACOM, 2005.
MLA-цитированиеLucas, Robert W. People Strategies for Trainers: 176 Tips and Techniques for Dealing With Difficult Classroom Situations. New York, NY: AMACOM, 2005.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.