Lucas, R. W. (2005). People strategies for trainers: 176 tips and techniques for dealing with difficult classroom situations. New York, NY: AMACOM.
Trích dẫn kiểu ChicagoLucas, Robert W. People Strategies for Trainers: 176 Tips and Techniques for Dealing With Difficult Classroom Situations. New York, NY: AMACOM, 2005.
Trích dẫn MLALucas, Robert W. People Strategies for Trainers: 176 Tips and Techniques for Dealing With Difficult Classroom Situations. New York, NY: AMACOM, 2005.
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