Citazione APA

Glanz, B. A. (2007). Care packages for your customers: An idea a week to enhance customer service. New York, NY: McGraw-Hill.

Stile di citazione Chicago

Glanz, Barbara A. Care Packages for Your Customers: An Idea a Week to Enhance Customer Service. New York, NY: McGraw-Hill, 2007.

Citazione MLA

Glanz, Barbara A. Care Packages for Your Customers: An Idea a Week to Enhance Customer Service. New York, NY: McGraw-Hill, 2007.

Attenzione: Queste citazioni potrebbero non essere precise al 100%.