Cita APA

Career Press Inc. (1993). Powerful telephone skills: A quick and handy guide for any manager or business owner. Hawthorne, NJ: Career Press.

Chicago Style Citation

Career Press Inc. Powerful Telephone Skills: A Quick and Handy Guide for Any Manager or Business Owner. Hawthorne, NJ: Career Press, 1993.

Cita MLA

Career Press Inc. Powerful Telephone Skills: A Quick and Handy Guide for Any Manager or Business Owner. Hawthorne, NJ: Career Press, 1993.