Fournies, F. F. (2007). Why employees don't do what they're supposed to do... ... and what TO DO about it. New York, NY: McGraw-Hill.
Citação norma ChicagoFournies, Ferdinand F. Why Employees Don't Do What They're Supposed to Do... ... and What TO DO About It. New York, NY: McGraw-Hill, 2007.
Citação norma MLAFournies, Ferdinand F. Why Employees Don't Do What They're Supposed to Do... ... and What TO DO About It. New York, NY: McGraw-Hill, 2007.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.