Barnes, J. G. (2006). Build your customer strategy: A guide to creating profitable customer relationships. Hoboken, N.J: John Wiley & Sons.
Stile di citazione ChicagoBarnes, James G. Build Your Customer Strategy: A Guide to Creating Profitable Customer Relationships. Hoboken, N.J: John Wiley & Sons, 2006.
Citazione MLABarnes, James G. Build Your Customer Strategy: A Guide to Creating Profitable Customer Relationships. Hoboken, N.J: John Wiley & Sons, 2006.
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