Barnes, J. G. (2006). Build your customer strategy: A guide to creating profitable customer relationships. Hoboken, N.J: John Wiley & Sons.
Style de citation ChicagoBarnes, James G. Build Your Customer Strategy: A Guide to Creating Profitable Customer Relationships. Hoboken, N.J: John Wiley & Sons, 2006.
Style de citation MLABarnes, James G. Build Your Customer Strategy: A Guide to Creating Profitable Customer Relationships. Hoboken, N.J: John Wiley & Sons, 2006.
Attention : ces citations peuvent ne pas être correctes à 100%.