Graham, B. B. (2004). Detail process charting: Speaking the language of process. Hoboken, N.J: John Wiley & Sons, Inc.
Chicago Style citaatGraham, Ben B. Detail Process Charting: Speaking the Language of Process. Hoboken, N.J: John Wiley & Sons, Inc, 2004.
MLA citatieGraham, Ben B. Detail Process Charting: Speaking the Language of Process. Hoboken, N.J: John Wiley & Sons, Inc, 2004.
Let op: Deze citaties zijn niet altijd 100% accuraat.