00830nam a2200193Ia 4500 CTU_131325 210402s9999 xx 000 0 und d 658.4038 B496 Bergeron, Bryan P. Essentials of knowledge management Bryan Bergeron Hoboken, N.J. John Wiley & Sons, Inc. 2003 Reader-friendly survey of Knowledge Management (KM): a business optimization strategy that identifies, selects, organizes, distills, and packages information essential to the business of a company. Provides best practices in knowledge management, examines enabling technologies, and discusses implementation issues. Knowledge management Giang Trung tâm Học liệu Trường Đại học Cần Thơ