APA Citatie

Glanz, B. A. (2007). Care packages for your customers: An idea a week to enhance customer service. New York: McGraw-Hill.

Chicago Style citaat

Glanz, Barbara A. Care Packages for Your Customers: An Idea a Week to Enhance Customer Service. New York: McGraw-Hill, 2007.

MLA citatie

Glanz, Barbara A. Care Packages for Your Customers: An Idea a Week to Enhance Customer Service. New York: McGraw-Hill, 2007.

Let op: Deze citaties zijn niet altijd 100% accuraat.