00795nam a2200217Ia 4500 CTU_133884 210402s9999 xx 000 0 und d 503 658.5 J17 Jacobs, F. Robert. Operations and supply management : The core F. Robert Jacobs, Richard B. Chase Boston McGraw - Hill 2008 This book is about designing and operating processes that deliver a firm's goods and services in a maner that matches customer's expectations. Really successful firms have a clear and unambiguous idea of how thay intend to make money. Production management. Năm Trung tâm Học liệu Trường Đại học Cần Thơ