Citação norma APA

Obermayer, J. (2007). Managing sales leads: Turning cold prospects into hot customers. Mason, Ohio: Thomson/South-Western.

Citação norma Chicago

Obermayer, James. Managing Sales Leads: Turning Cold Prospects Into Hot Customers. Mason, Ohio: Thomson/South-Western, 2007.

Citação norma MLA

Obermayer, James. Managing Sales Leads: Turning Cold Prospects Into Hot Customers. Mason, Ohio: Thomson/South-Western, 2007.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.