Robinette, S. (2001). Emotion marketing: The Hallmark way of winning customers for life. New York: McGraw-Hill.
Chicago-stil citatRobinette, Scott. Emotion Marketing: The Hallmark Way of Winning Customers for Life. New York: McGraw-Hill, 2001.
MLA-referensRobinette, Scott. Emotion Marketing: The Hallmark Way of Winning Customers for Life. New York: McGraw-Hill, 2001.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.