Robinette, S. (2001). Emotion marketing: The Hallmark way of winning customers for life. New York: McGraw-Hill.
Chicago Style aipamenaRobinette, Scott. Emotion Marketing: The Hallmark Way of Winning Customers for Life. New York: McGraw-Hill, 2001.
MLA aipamenaRobinette, Scott. Emotion Marketing: The Hallmark Way of Winning Customers for Life. New York: McGraw-Hill, 2001.
Kontuz: berrikusi erreferentzia hauek erabili aurretik.