Robinette, S. (2001). Emotion marketing: The Hallmark way of winning customers for life. New York: McGraw-Hill.
Dyfyniad Arddull ChicagoRobinette, Scott. Emotion Marketing: The Hallmark Way of Winning Customers for Life. New York: McGraw-Hill, 2001.
Dyfyniad MLARobinette, Scott. Emotion Marketing: The Hallmark Way of Winning Customers for Life. New York: McGraw-Hill, 2001.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.