01257nam a2200229Ia 4500 CTU_137725 210402s9999 xx 000 0 und d 49 658.3124 S582 Silberman, Melvin L. Active training : A handbook of techniques, designs, case examples, and tips Mel Silberman ; Assisted by Carol Auerbach San Francisco, Calif. Jossey-Bass Publishers 1998 A new edition of a bestselling book offering over 200 designs and case examples on 35 subjects, including coaching, communication skills, team building, performance appraisals, customer service, problem solving, time management and leadership. With the guidance in this book you will be able to design and conduct experiential programmes in organisations in both the private and the public sector. There is information on assessing training needs, developing active training objectives, preparing effective lectures and ensuring that training is applicable on-the-job. Employees,Người lao động Training of,Tập huấn Giang Trung tâm Học liệu Trường Đại học Cần Thơ