00842nam a2200217Ia 4500 CTU_139170 210402s9999 xx 000 0 und d 45.95 658.562 T823 Tricker, Ray ISO 9001 : 2000 for small businesses Ray Tricker Amsterdam Elsevier Butterworth-Heinemann 2005 Small and medium-sized companies face many challenges today including the demand by larger customers for ISO 9000 compliance. Four years into the current version of ISO 9000, the new edition of this life-saving book incorporates the hard-won field experience of actually working with the standard. ISO 9001 standard Giang Trung tâm Học liệu Trường Đại học Cần Thơ