01210nam a2200241Ia 4500 CTU_149848 210402s9999 xx 000 0 und d 45.95 658.3124 G662 Gordon, Edward E. Skill wars : winning the battle for productivity and profit Edward E. Gordon Boston, Mass. Butterworth Heinemann 2000 Skill Wars defines the race between advanced technology investment and human resources investment and shows managers how to measure that investment. It introduces a Human Capital Scoreboard of seven new business management/measurement tools including a more accurate calculation of ROI (Return on Investment) for employee performance improvement programs. It also provides case studies of how quality training can deliver on more problem-solving/thinking skills. It has a foreword by Joseph Boyett, author of The Guru Guide and Workplace 2000. Employees,Nhân viên Training of,Đào tạo United States,Hoa Kỳ Duy Bằng Trung tâm Học liệu Trường Đại học Cần Thơ