Copeland, T. E. (2005). Outperform with expectations-based management: A state of the art approach to creating and enhancing shareholder value. Hoboken, N.J: John Wiley & Sons.
Citação norma ChicagoCopeland, Thomas E. Outperform With Expectations-based Management: A State of the Art Approach to Creating and Enhancing Shareholder Value. Hoboken, N.J: John Wiley & Sons, 2005.
Citação norma MLACopeland, Thomas E. Outperform With Expectations-based Management: A State of the Art Approach to Creating and Enhancing Shareholder Value. Hoboken, N.J: John Wiley & Sons, 2005.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.