(2007). Dispute resolution: Negotiation, mediation, and other processes. Austin: Wolters Kluwer Law & Business/Aspen Publishers.
Citação norma ChicagoDispute Resolution: Negotiation, Mediation, and Other Processes. Austin: Wolters Kluwer Law & Business/Aspen Publishers, 2007.
Citação norma MLADispute Resolution: Negotiation, Mediation, and Other Processes. Austin: Wolters Kluwer Law & Business/Aspen Publishers, 2007.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.