Breuer, L. (2005). An introduction to queueing theory and matrix-analytic methods. Dordrecht, The Netherlands: Springer.
Citação norma ChicagoBreuer, Lothar. An Introduction to Queueing Theory and Matrix-analytic Methods. Dordrecht, The Netherlands: Springer, 2005.
Citação norma MLABreuer, Lothar. An Introduction to Queueing Theory and Matrix-analytic Methods. Dordrecht, The Netherlands: Springer, 2005.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.