APA Цитирование

Baran, R. J. (2008). Principles of customer relationship management. Mason, Ohio: Thomson/South-Western.

Chicago-стиль цитирования

Baran, Roger J. Principles of Customer Relationship Management. Mason, Ohio: Thomson/South-Western, 2008.

MLA-цитирование

Baran, Roger J. Principles of Customer Relationship Management. Mason, Ohio: Thomson/South-Western, 2008.

Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.