Baran, R. J. (2008). Principles of customer relationship management. Mason, Ohio: Thomson/South-Western.
Chicago-stil citatBaran, Roger J. Principles of Customer Relationship Management. Mason, Ohio: Thomson/South-Western, 2008.
MLA-referensBaran, Roger J. Principles of Customer Relationship Management. Mason, Ohio: Thomson/South-Western, 2008.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.