Παραπομπή APA

Baran, R. J. (2008). Principles of customer relationship management. Mason, Ohio: Thomson/South-Western.

Παραπομπή Chicago Style

Baran, Roger J. Principles of Customer Relationship Management. Mason, Ohio: Thomson/South-Western, 2008.

Παραπομπή MLA

Baran, Roger J. Principles of Customer Relationship Management. Mason, Ohio: Thomson/South-Western, 2008.

Πρόσοχή: Οι παραπομπές μπορεί να μην είναι 100% ακριβείς.