APA引文

Baran, R. J. (2008). Principles of customer relationship management. Mason, Ohio: Thomson/South-Western.

Trích dẫn kiểu Chicago

Baran, Roger J. Principles of Customer Relationship Management. Mason, Ohio: Thomson/South-Western, 2008.

MLA引文

Baran, Roger J. Principles of Customer Relationship Management. Mason, Ohio: Thomson/South-Western, 2008.

警告：这些引文格式不一定是100％准确.