Zaltman, G. (2003). How customer think: Essential insights into the mind of the market. Boston: Harvard business.
Trích dẫn kiểu ChicagoZaltman, Gerald. How Customer Think: Essential Insights Into the Mind of the Market. Boston: Harvard business, 2003.
Trích dẫn MLAZaltman, Gerald. How Customer Think: Essential Insights Into the Mind of the Market. Boston: Harvard business, 2003.
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