Kotter, J. P. (1999). John P. Kotter on what leaders really do. Boston: Harvard Business School Press.
Citação norma ChicagoKotter, John P. John P. Kotter On What Leaders Really Do. Boston: Harvard Business School Press, 1999.
Citação norma MLAKotter, John P. John P. Kotter On What Leaders Really Do. Boston: Harvard Business School Press, 1999.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.