http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
MBA trong tầm tay quản lý chất lượng toàn diện =
The portable MBA total quality management
Tổng hợp Thành phố Hồ Chí Minh
Sách trình bày cách thức mà tất cả quy trình và nhân lực của một công ty có thể tập trung vào việc đáp ứng yêu cầu của khách hàng cũng như cải thiện hiệu quả hoạt động.
Stephen George, Arnold Weimerskirch ; Đoàn Thị Thu Hòa dịch ; Trịnh Đức Vinh hiệu đính
Total quality management,Managerial economics