Max, D. (2003). Perfect phrases for performance reviews: Hundreds of ready-to-use phrases that describe your employees' performance (from unacceptable to outstanding). New York: McGraw-Hill.
Citação norma ChicagoMax, Douglas. Perfect Phrases for Performance Reviews: Hundreds of Ready-to-use Phrases That Describe Your Employees' Performance (from Unacceptable to Outstanding). New York: McGraw-Hill, 2003.
Citação norma MLAMax, Douglas. Perfect Phrases for Performance Reviews: Hundreds of Ready-to-use Phrases That Describe Your Employees' Performance (from Unacceptable to Outstanding). New York: McGraw-Hill, 2003.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.