Heifetz, R. A. (2009). The practice of adaptive leadership: Tools and tactics for changing your organization and the world. Boston, Mass: Harvard Business Press.

Heifetz, Ronald A. The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World. Boston, Mass: Harvard Business Press, 2009.

Heifetz, Ronald A. The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World. Boston, Mass: Harvard Business Press, 2009.