(2006). Results that matter: Improving communities by engaging citizens, measuring performance, and getting things done. San Francisco: Jossey-Bass.
শিকাগো স্টাইলে সাইটেশনResults That Matter: Improving Communities By Engaging Citizens, Measuring Performance, and Getting Things Done. San Francisco: Jossey-Bass, 2006.
এমএলএ সাইটেশনResults That Matter: Improving Communities By Engaging Citizens, Measuring Performance, and Getting Things Done. San Francisco: Jossey-Bass, 2006.
সতর্কবাণী: সাইটেশন সবসময় 100% নির্ভুল হতে পারে না.