Trích dẫn APA

(2006). Results that matter: Improving communities by engaging citizens, measuring performance, and getting things done. San Francisco: Jossey-Bass.

Trích dẫn kiểu Chicago

Results That Matter: Improving Communities By Engaging Citizens, Measuring Performance, and Getting Things Done. San Francisco: Jossey-Bass, 2006.

Trích dẫn MLA

Results That Matter: Improving Communities By Engaging Citizens, Measuring Performance, and Getting Things Done. San Francisco: Jossey-Bass, 2006.

Cảnh báo: Các trích dẫn này có thể không phải lúc nào cũng chính xác 100%.