(2006). Results that matter: Improving communities by engaging citizens, measuring performance, and getting things done. San Francisco: Jossey-Bass.
استشهاد بنمط شيكاغوResults That Matter: Improving Communities By Engaging Citizens, Measuring Performance, and Getting Things Done. San Francisco: Jossey-Bass, 2006.
MLA استشهادResults That Matter: Improving Communities By Engaging Citizens, Measuring Performance, and Getting Things Done. San Francisco: Jossey-Bass, 2006.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.