Futrell, C. M. (2007). ABC's of relationship selling through service. New York: McGraw-Hill.
Style de citation ChicagoFutrell, Charles M. ABC's of Relationship Selling Through Service. New York: McGraw-Hill, 2007.
Style de citation MLAFutrell, Charles M. ABC's of Relationship Selling Through Service. New York: McGraw-Hill, 2007.
Attention : ces citations peuvent ne pas être correctes à 100%.