Futrell, C. M. (2007). ABC's of relationship selling through service. New York: McGraw-Hill.
Trích dẫn kiểu ChicagoFutrell, Charles M. ABC's of Relationship Selling Through Service. New York: McGraw-Hill, 2007.
MLA引文Futrell, Charles M. ABC's of Relationship Selling Through Service. New York: McGraw-Hill, 2007.
警告:这些引文格式不一定是100%准确.