01249nam a2200205Ia 4500 CTU_159191 210402s9999 xx 000 0 und d 49.70 658.85 F996 Futrell, Charles M. ABC's of relationship selling through service Charles M. Futrell New York McGraw-Hill 2007 "ABC's of Relationship Selling, 9/E" by Futrell is written by a sales person turned teacher and is filled with practical tips and business-examples gleaned from years of experience in sales with Colgate, Upjohn, and Ayerst and from the author's sales consulting business. Charles Futrell focuses on improving communication skills and emphasizes that no matter what career a student pursues, selling skills are a valuable asset. This text contains a wealth of exercises and role plays. The text also makes a nice companion to a sales management text in Marketing programs that offer a sales management course, but do not offer a separate selling course. --This text refers to an out of print or unavailable edition of this title. Selling Giang Trung tâm Học liệu Trường Đại học Cần Thơ