00900nam a2200205Ia 4500 CTU_161917 210402s9999 xx 000 0 und d 8.99 153.6 Tr792/4th Trenholm, Sarah Interpersonal communication Sarah Trenholm, Arthur Jensen Belmont, Calif. Wadsworth 2000 This text's five-step learning model helps students improve interpersonal competence in well-defined ways-through conceptual understanding, modeling of realistic examples, practicing of skill-building exercises, self-assessment, and translating learning into behavior. Intended for the instructors who take a theory/research approach Interpersonal communication,Giao tiếp cá nhân Nguyên Trung tâm Học liệu Trường Đại học Cần Thơ