Phillips, P. P. (2007). The value of learning: How organizations capture value and ROI and translate them into support, improvement, and funds. San Francisco: Pfeiffer.
Trích dẫn kiểu ChicagoPhillips, Patricia Pulliam. The Value of Learning: How Organizations Capture Value and ROI and Translate Them Into Support, Improvement, and Funds. San Francisco: Pfeiffer, 2007.
Trích dẫn MLAPhillips, Patricia Pulliam. The Value of Learning: How Organizations Capture Value and ROI and Translate Them Into Support, Improvement, and Funds. San Francisco: Pfeiffer, 2007.
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