(2003). The pfeiffer book of successful conflict management tools: The most enduring, effective, and valuable training activities for managing workplace conflict. San Francisco: Pfeiffer.
Stile di citazione ChicagoThe Pfeiffer Book of Successful Conflict Management Tools: The Most Enduring, Effective, and Valuable Training Activities for Managing Workplace Conflict. San Francisco: Pfeiffer, 2003.
Citazione MLAThe Pfeiffer Book of Successful Conflict Management Tools: The Most Enduring, Effective, and Valuable Training Activities for Managing Workplace Conflict. San Francisco: Pfeiffer, 2003.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.