APA Citation

Jackson, H. K. (1998). Fulfilling customer needs: A practical guide to capacity management. New York: Wiley.

Trích dẫn kiểu Chicago

Jackson, Harry K. Fulfilling Customer Needs: A Practical Guide to Capacity Management. New York: Wiley, 1998.

MLA Citation

Jackson, Harry K. Fulfilling Customer Needs: A Practical Guide to Capacity Management. New York: Wiley, 1998.

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