Cita APA

Jackson, H. K. (1998). Fulfilling customer needs: A practical guide to capacity management. New York: Wiley.

Chicago Style Citation

Jackson, Harry K. Fulfilling Customer Needs: A Practical Guide to Capacity Management. New York: Wiley, 1998.

Cita MLA

Jackson, Harry K. Fulfilling Customer Needs: A Practical Guide to Capacity Management. New York: Wiley, 1998.

Atenció: Aquestes cites poden no estar 100% correctes.