Cita APA

Jackson, H. K. (1998). Fulfilling customer needs: A practical guide to capacity management. New York: Wiley.

Citación estilo Chicago

Jackson, Harry K. Fulfilling Customer Needs: A Practical Guide to Capacity Management. New York: Wiley, 1998.

Cita MLA

Jackson, Harry K. Fulfilling Customer Needs: A Practical Guide to Capacity Management. New York: Wiley, 1998.

Precaución: Estas citas no son 100% exactas.