Jackson, H. K. (1998). Fulfilling customer needs: A practical guide to capacity management. New York: Wiley.
शिकागो स्टाइल उद्धरणJackson, Harry K. Fulfilling Customer Needs: A Practical Guide to Capacity Management. New York: Wiley, 1998.
एमएलए उद्धरणJackson, Harry K. Fulfilling Customer Needs: A Practical Guide to Capacity Management. New York: Wiley, 1998.
चेतावनी: ये उद्धरण हमेशा 100% सटीक नहीं हो सकते हैं.