Bloomberg, J. (2006). Service orient or be doomed!: How service orientation will change your business. Hoboken, N.J: Wiley.
Chicago Style citaatBloomberg, Jason. Service Orient or Be Doomed!: How Service Orientation Will Change Your Business. Hoboken, N.J: Wiley, 2006.
MLA citatieBloomberg, Jason. Service Orient or Be Doomed!: How Service Orientation Will Change Your Business. Hoboken, N.J: Wiley, 2006.
Let op: Deze citaties zijn niet altijd 100% accuraat.