01157nam a2200229Ia 4500 CTU_164682 210402s9999 xx 000 0 und d 47 352.367 C678 Cohen, Steven Tools for innovators : creative strategies for managing public sector organizations Steven Cohen, William Eimicke. San Francisco : Jossey-Bass 1998 This book introduces public sector professionals to a set of innovation tools: Strategic Planning, Reengineering, Total Quality Management, Benchmarking, Performance Measurement and Management, Team Management, Privatization. It shows how to understand them, use them and integrate them into any organization, and how they will take public managers beyond competence to be creative innovators. Organizational change,Public administration,Tổ chức thay đổi,Hành chính công Case studies,Case studies,Sự nghiên cứu,Sự nghiên cứu Năm Trung tâm Học liệu Trường Đại học Cần Thơ