01209nam a2200205Ia 4500 CTU_164755 210402s9999 xx 000 0 und d 47.50 658.405 D852 Duening, Thomas N. Essentials of business process outsourcing Thomas N. Duening, Rick L. Click Hoboken, N.J. John Wiley & Sons 2005 This book will provide the fundamentals of business process outsourcing for the busy executive who needs to get up to speed. It will have such features as checklists, tips and techniques, and case studies. Written in a user friendly style that allows senior level financial executives to get a solid foundation of what business process outsourcing is and how it can benefit their companies. Provides managers with the tools to analyse the BPO opportunities for their own firms, as well as techniques and strategies for managing a BPO initiative. Shows managers how a BPO strategy can save the company money and create jobs domestically. Contracting out,Sự giao ước Năm Trung tâm Học liệu Trường Đại học Cần Thơ