Heil, G. (2006). Employee management and customer service in the retail industry. Hoboken, N.J: Wiley.
Chicago Style citaatHeil, Gary. Employee Management and Customer Service in the Retail Industry. Hoboken, N.J: Wiley, 2006.
MLA citatieHeil, Gary. Employee Management and Customer Service in the Retail Industry. Hoboken, N.J: Wiley, 2006.
Let op: Deze citaties zijn niet altijd 100% accuraat.