APA Citatie

Heil, G. (2006). Employee management and customer service in the retail industry. Hoboken, N.J: Wiley.

Chicago Style citaat

Heil, Gary. Employee Management and Customer Service in the Retail Industry. Hoboken, N.J: Wiley, 2006.

MLA citatie

Heil, Gary. Employee Management and Customer Service in the Retail Industry. Hoboken, N.J: Wiley, 2006.

Let op: Deze citaties zijn niet altijd 100% accuraat.