APA引文

Heil, G. (2006). Employee management and customer service in the retail industry. Hoboken, N.J: Wiley.

Trích dẫn kiểu Chicago

Heil, Gary. Employee Management and Customer Service in the Retail Industry. Hoboken, N.J: Wiley, 2006.

MLA引文

Heil, Gary. Employee Management and Customer Service in the Retail Industry. Hoboken, N.J: Wiley, 2006.

警告：這些引文格式不一定是100％准確.