01281nam a2200217Ia 4500 CTU_165648 210402s9999 xx 000 0 und d 50.00 658.4013 D488 Devane, Tom Integrating lean six sigma and high-performance organizations : Leading the charge toward dramatic, rapid, and sustainable improvement Tom Devane San Francisco Pfeiffer 2004 A volume in the Collaborative Work Systems series, this book is designed to help leaders-- at all levels of an organization-- combine two powerful methods of improving organizational performance. It meets the need to integrate best practices in "hard" (technical) and "soft" (people) aspects of performance improvement to achieve sustainable performance improvement and instill an attitude of continuous improvement in all members of an organization, not just a select few on a project improvement team. Organizational effectiveness,Six sigma (Quality control standard),Tổ chức hiệu quả,Six sigma (Quản lý chất lượng theo tiêu chuẩn) Trọng Hải Trung tâm Học liệu Trường Đại học Cần Thơ