Kaufman, J. J. (2006). Stimulating innovation in products and services: With function analysis and function mapping. Hoboken: Wiley-Interscience.
Citação norma ChicagoKaufman, J. Jerry. Stimulating Innovation in Products and Services: With Function Analysis and Function Mapping. Hoboken: Wiley-Interscience, 2006.
Citação norma MLAKaufman, J. Jerry. Stimulating Innovation in Products and Services: With Function Analysis and Function Mapping. Hoboken: Wiley-Interscience, 2006.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.