01342nam a2200217Ia 4500 CTU_166058 210402s9999 xx 000 0 und d 45 658.4013 W338 Watson, Gregory H. Strategic benchmarking reloaded with six sigma : Improve your company’s performance using global best practice Gregory H. Watson Hoboken, N.J. John Wiley & Sons 2007 Stimulating business improvement with benchmarking. Linking Six Sigma to strategic planning and benchmarking. Understanding the essence of process benchmarking. Making statistical comparisons in benchmarking. Applying benchmarking results for maximum utility. Reviewing lessons learned from old case studies. Conducting a strategic benchmarking study. Performing an operational benchmarking study. Mainstreaming benchmarking into strategic planning. Creating a sustainable benchmarking capability. Plus: appendices covering the benchmarking code of conduct, operating procedures, and Web resources Hiệu suất,Benchmarking (Management),Six sigma (Quality control standard),Performance,Tiêu chuẩn quản lý Bich Tram, Bạch Trúc Trung tâm Học liệu Trường Đại học Cần Thơ