01551nam a2200217Ia 4500 CTU_181486 210402s9999 xx 000 0 und d 58.2 658.562 E92 Evans, James R. The management and control of quality James R. Evans , William M. Lindsay South-western Thomson South-western 2005 The market leader in quality management, this text is built on the strength and experience of well-known authors in the field. Experience as examiners for the Malcolm Baldrige Award, allow both Evans and Lindsay to integrate the framework and essential content of the Malcolm Baldrige National Quality Award criteria throughout the text. This edition continues to provide a managerially oriented, integrated view with a blend of pertinent technical topics. It contains revised, integrated, and more comprehensive coverage of Six Sigma philosophy, concepts, and techniques. New chapters on Principles of Six Sigma and Design for Six Sigma are included. The new edition also has coverage of most of the Body of Knowledge (BOK) required for ASQ certification as a Certified Quality Manager. Production management,Quality assurance,Quản lý sản xuất,Đảm bảo chất lượng Quality control,Statistical methods,Kiểm soát chất lượng,Phương pháp thống kê Kiều Trang Trung tâm Học liệu Trường Đại học Cần Thơ